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New Reviewer

Upset unable to cancel for over a week

I have been trying to cancel subscription ppl221618****/2 #. AH99 feb23 george berger 17368 W SunsetBlvd #406 Pacific Palisades Calif 90272-**** ASAP Please
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ID
#3690658 Review #3690658 is a subjective opinion of poster.
Location
Pacific Palisades, California

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New Reviewer

Change of name and address

No one will respond to me. Your website repeats itself. No one will answer a phone. All I want is a simple clerical change.

User's recommendation: If you have an issue, it will not be dealt with.

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ID
#3689873 Review #3689873 is a subjective opinion of poster.
Cons
  • Poor customer service
Preferred solution
The remainder of my subscription gifted to another name and address.
New Reviewer

Dual Subscriptions,one of which I did not order

Dual subscriptions. A magazine that I had ordered was discontinued or stopped, then I was given a People magazine subscription even though my wife had a subscription to people magazine already

User's recommendation: Not worth it.

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ID
#3689814 Review #3689814 is a subjective opinion of poster.
Location
Miami, Florida
Preferred solution
Let the company propose a solution
New Reviewer

Duplicate magazines--not both mine

Getting someone elses magazine with mine. Both same address. Nobody seems to know this person. I am sure she is missing her Oeople I certainly would be!!
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ID
#3689270 Review #3689270 is a subjective opinion of poster.
Location
Luxora, Arkansas

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New Reviewer

People magazine app

Every time I use the people magazine app I cant use the app the magazines dont show up for free . I was charged twice to you all !! Please fix this this thank you very much !!
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ID
#3686875 Review #3686875 is a subjective opinion of poster.
Location
West Palm Beach, Florida
Loss
$91
Preferred solution
Deliver product or service ordered

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New Reviewer

Temporary address change

Need to get my issues by regular mail until my address change goes into effect and I would like to know when that will happen

User's recommendation: Not great people magazine has poor customer service.

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ID
#3683978 Review #3683978 is a subjective opinion of poster.
Location
Monroe Township, New Jersey
Preferred solution
Let the company propose a solution

Change address

Have not received any issues since the June sixth issue They were supposed to send me that issue and told me to call every week until the change kicks in. That does not work because as. I wrote about the issue in my first sentence
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ID
#3683181 Review #3683181 is a subjective opinion of poster.
Location
Hoffman, New Jersey

Getting 2 issues & wondering why

I renewed my magazine for two years and then I started getting two issues. I should have been getting just one issue and the two years added on. I hope it gets straightened out.
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ID
#3682786 Review #3682786 is a subjective opinion of poster.
Location
Rocky Mount, North Carolina

I never ordered the magazine. I do not read magazines! I have no interest in reading about other peoples lives’

Take my name off your list of subscribers! Do not send me more!! I received another copy of People today. I threw it in the trash. DO NOT SEND ANYMORE!!!
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ID
#3681222 Review #3681222 is a subjective opinion of poster.
Location
Sykesville, Maryland

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New Reviewer

When are you going to do what you said you would??????????

I called three months ago to say you are sending me TWO magazines a month. I gave you the numbers and you said you would extend the longest subscription. 2 more months have passed and 2 more double magazines have arrived. Now stop it. PPL048193****/8 11/22 PPL277477****/6 2/25 Then stop sending me mail saying I owe you money. I sent it in and now I have two subscriptions. That means you don't know how to do bookkeeping. I have enough recycling junk.

User's recommendation: they are very slow to do anything.

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ID
#3680243 Review #3680243 is a subjective opinion of poster.
Location
Stockertown, Pennsylvania
Pros
  • I like most of the stories and crossword
Preferred solution
Deliver product or service ordered

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New Reviewer

On 5/24/22 I sent a check in for $88.92 for renewal of People Magazine. Just got a letter telling me my delivery service has been cancelled. Just received a People Magazine in the mail as well.

Sent check for renewal on 5/23/22 in the amount of $88.92. Today I got a notice in the mail that my delivery service has been cancelled. Also got People Magazine the day. Whats going on? Pissed Consumer.com.
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ID
#3678208 Review #3678208 is a subjective opinion of poster.
Location
Hayward, California
Loss
$89
Preferred solution
Deliver product or service ordered
New Reviewer

I need to talk to a actual person

I need to re subscribe but the amount they are saying it is is way more than the amount in the mail sent to me.
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ID
#3678094 Review #3678094 is a subjective opinion of poster.
Location
Cincinnati, Ohio
Preferred solution
Price reduction
New Reviewer

Combine subscription

The wait was not long and Chris was helpful. The I promise not to be mean was very interesting. It almost turned me away.
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ID
#3677929 Review #3677929 is a subjective opinion of poster.
Location
Raleigh, North Carolina

Subscription

SENDING OUT TOO MANY RENEWAL NOTICES. HAD 2 ACCOUNTS AND GETTING 2 MAGAZINES. IT GETS TOO CONFUSING. MIGHT BE BETTER OFF CANCELLING AND JUST THROWING ALL MAIL FROM PEOPLE IN THE TRASH.
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ID
#3677864 Review #3677864 is a subjective opinion of poster.
Location
Janesville, Wisconsin

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New Reviewer

Resolved: Duplicate subscription

Update by user Jun 16, 2022

Company fixed the issue and I have been provided with product or service ordered.

Original review posted by user Jun 16, 2022
Im receiving duplicate subscription. I cannot reach customer service to remedy the situation. Please have someone contact me
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Resolved
ID
#3676765 Review #3676765 is a subjective opinion of poster.
Location
Worcester, Massachusetts
Pros
  • Deliver
Cons
  • I am receiving duplicate subscription
Preferred solution
Just one subscription